ICC
CE
European conformity
IP Protection
Dust & water resistance
ICC Assurance
2-year warranty & service
Sorular

Frequently Asked Questions

The questions we are asked most often about delivery, warranty, customisation and field suitability.

What is the lead time for industrial PCs?
For models held in stock, orders confirmed before noon with payment received are usually dispatched the same working day. For orders requiring custom manufacturing or configuration, the lead time is typically 2 to 6 weeks.
What are the warranty and service terms?
All products come with a standard 24-month warranty. The warranty period can be extended on request and on-site service options are available. RMA cases are handled quickly by serial number.
Can you customise the RAM, SSD, OS and I/O?
Yes. Memory and storage options can be tailored to the project. For projects of 50 units or more we also plan the configuration before production, covering the operating system image, BIOS or UEFI settings, additional I/O cards and communication modules.
Can I get quotation and project design support?
Of course. Once you share the details of your application, we carry out a free preliminary study covering model selection, performance analysis and pricing.
What about IP protection, temperature range and 24/7 operation?
Depending on the model and series, IP65 front panel protection is available. The wide operating temperature range is typically 0°C to +50°C. All industrial PCs use a fanless design suitable for uninterrupted 24/7 operation. Exact figures are given in each product datasheet.
Can Panel PCs be operated while wearing gloves?
Yes. Models with resistive touchscreens work without any problem while wearing work gloves. Models with PCAP capacitive screens can also be used with nitrile or latex gloves.
Use Case

Rugged in the Field, Efficient in Production

Watch a short video of our industrial PC and Panel PC solutions in real-world use.

Industrial PC use cases
Fast delivery
Shipment from stock and express manufacturing options.
24/7 support
On-site and remote support from an expert team.
2-year warranty
Certified, long-life industrial components.
Partner Network

Trusted Technology Partners

Case Study

Success Stories

Short case studies: problem, solution, result.

Manufacturing

30% less downtime

Live data and alerts from a Panel PC at the machine cut unplanned downtime by 30%.

Energy

Real-time analysis in the field

Fault prediction with edge AI computers reduced field call-outs by 18%.

Security

Proactive security through anomaly detection

AI video analytics cut the false alarm rate by 40%.